{"id":4782,"date":"2022-04-22T09:27:03","date_gmt":"2022-04-22T13:27:03","guid":{"rendered":"http:\/\/149.4.100.129\/br\/?page_id=4782"},"modified":"2025-11-11T20:07:25","modified_gmt":"2025-11-12T01:07:25","slug":"staff-contact","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/br\/staff-contact\/","title":{"rendered":"Staff Contact"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.1″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][dsm_text_divider header=”Bursar Staff Contact Information” text_alignment=”left” color=”#E71939″ divider_position=”flex-end” admin_label=”Supreme Text Divider” _builder_version=”4.17.2″ _module_preset=”default” header_font=”Open Sans|600|||||||” header_text_color=”#000000″ header_font_size=”25px” global_colors_info=”{}”][\/dsm_text_divider][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#000000″ text_font_size=”16px” header_font=”||||on||||” header_4_font=”Open Sans|600|||on||||” header_4_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n

Bursar staff members are available via email and telephone during our normal office hours to assist students (contacts listed below). We aim to respond to all student inquiries within three business days.\u200b\u200b When leaving a voice message or sending an email to staff, please be sure to include your first and last name and CUNY ID number.<\/strong><\/p>\n

For Financial Aid related concerns and inquiries, please either set up an appointment via Navigate<\/a>, submit a support ticket via Fresh Service<\/a>\u00a0or\u00a0contact Financial Aid via email at FinancialAid@qc.cuny.edu<\/a>.\u00a0<\/strong><\/em><\/p>\n

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General Bursar-Related Questions:<\/span><\/strong>\u00a0<\/strong>The Bursar\u2019s Office staff is prepared to assist you with general questions and concerns relating to your account.<\/p>\n

\n\n\n\n
\u200b\u200b\u200b\u200bFor General Bursar Questions and Concerns\u00a0<\/strong><\/td>\nContact\u200b QC.Burs.Communication@qc.cuny.edu<\/a><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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Refunds:<\/strong>\u00a0<\/strong><\/span>The Bursar’s refund staff is prepared to assist you with questions relating to direct deposits and stop payment requests. For additional assistance on other refund-related matters, please contact the appropriate staff member, per the instructions below.<\/p>\n

\n\n\n\n\n\n\n
\u200bQuestions Relate\u200bd To<\/strong><\/td>\n\u200bContact<\/strong><\/td>\n\u200bEmail<\/strong><\/td>\n<\/tr>\n
\u200bUnapplied\/Missing Financial Aid<\/td>\nFinancial Aid Office<\/td>\n\u200bFinancialAid@qc.cuny.edu<\/a><\/td>\n<\/tr>\n
\u200bR2T4 Billing<\/td>\n\u200bReyni Moya<\/td>\n\u200bReyni.Moya@qc.cuny.edu<\/a><\/td>\n<\/tr>\n
\n

Campus-Based Refunds<\/p>\n

Credit Card Refunds<\/p>\n

\u200bRefund questions on Financial Aid
payments already applied to student account (only)<\/p>\n<\/td>\n

Refund Team<\/td>\nQCRefunds@qc.cuny.edu<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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Third-party Payments, Outside Scholarships, Vouchers and Waivers:<\/strong><\/span>\u00a0<\/strong>For assistance, please contact the appropriate staff member, per the instructions below.<\/p>\n

\n\n\n\n\n\n\n\n
\u200bQuestions Relate\u200bd To<\/strong><\/td>\n\u200bContact<\/strong><\/td>\n\u200bEmail<\/strong><\/td>\n\u200bTelephone<\/strong><\/td>\n<\/tr>\n
\u200b\u200b3rd-party Contracts (Ch33, Para, etc.) \u200b<\/td>\n\u200b\u200bMaline Ramsudh<\/td>\n\u200b \u200bMaline.Ramsudh@qc.cuny.edu<\/a><\/td>\n\u200b \u200b(718) 997-4561<\/td>\n<\/tr>\n
\u200bCooperating Teachers\u200b<\/td>\nJames Pines<\/td>\nJames.Pines@qc.cuny.edu\u200b<\/a><\/td>\n\u200b\u200b(718) 997-4507<\/td>\n<\/tr>\n
\u200bOutside Scholarships<\/td>\nSandrani Lutchman<\/td>\nSandrani.Lutchman@qc.cuny.edu\u200b\u200b<\/a><\/td>\n(718) 997-4514<\/td>\n<\/tr>\n
\u200bCUNY Employee Waivers<\/td>\n\u200b\u200bMaline Ramsudh<\/td>\nMaline.Ramsudh@qc.cuny.edu\u200b<\/a>\u200b\u200b<\/td>\n\u200b(718) 997-4561\u200b<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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Miscellaneous:\u00a0<\/strong><\/span>For assistance, please contact the appropriate staff member, per the instructions below.<\/p>\n

\n\n\n\n\n\n\n
\u200bQuestions Rela\u200bte\u200bd To\u200b<\/strong><\/td>\n\u200bContact<\/strong><\/td>\n\u200bEmail<\/strong><\/td>\n\u200b\u200bTelephone<\/strong><\/td>\n<\/tr>\n
\u200b1098-T’s<\/td>\nDonna D’Alesio\u200b<\/td>\nDonna.Dalesio@qc.cuny.edu<\/a><\/td>\n\u200b\u200bN\/A<\/td>\n<\/tr>\n
\u200bNelnet Payment Plan<\/td>\n\u200bJames Pines<\/td>\n\u200bJames.Pines@qc.cuny.edu<\/a><\/td>\n\u200b(718) 997-4507<\/td>\n<\/tr>\n
\u200bCollection Agency<\/td>\n\u200bGlen Olvina<\/td>\n\u200bQCcollect@qc.cuny.edu<\/a><\/td>\n(718) 997-4512<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

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Bursar Staff Contact Information<\/span><\/h3>\n\t\t\t\t
<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Bursar staff members are available via email and telephone during our normal office hours to assist students (contacts listed below). We aim to respond to all student inquiries within three business days.\u200b\u200b When leaving a voice message or […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"page_category":[],"wf_page_folders":[],"class_list":["post-4782","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/pages\/4782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/comments?post=4782"}],"version-history":[{"count":49,"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/pages\/4782\/revisions"}],"predecessor-version":[{"id":5894,"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/pages\/4782\/revisions\/5894"}],"wp:attachment":[{"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/media?parent=4782"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/page_category?post=4782"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/br\/wp-json\/wp\/v2\/wf_page_folders?post=4782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}