  {"id":1359,"date":"2021-04-28T10:48:10","date_gmt":"2021-04-28T14:48:10","guid":{"rendered":"http:\/\/149.4.100.129\/its\/?page_id=1359"},"modified":"2026-04-03T16:57:45","modified_gmt":"2026-04-03T20:57:45","slug":"home","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/its\/","title":{"rendered":"Information Technology Services"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f9d849&#8243; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_font_size=&#8221;16px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>ATTENTION QC STUDENTS: <\/strong>Starting April 13, students&#8217; new email addresses will be routed to a single mailbox. For information on what to do to set up your new account, visit the <a href=\"https:\/\/www.qc.cuny.edu\/its\/student-email-accounts\/\" target=\"_blank\" rel=\"noopener\">Students&#8217; Email Accounts<\/a> webpage.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; module_id=&#8221;videosection&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_video_mp4=&#8221;https:\/\/www.qc.cuny.edu\/its\/wp-content\/uploads\/sites\/16\/2025\/09\/ITS-Website-Banner-Video.webm&#8221; height=&#8221;600px&#8221; max_height=&#8221;600px&#8221; custom_padding=&#8221;250px||||false|false&#8221; custom_padding_tablet=&#8221;150px||150px||true|false&#8221; custom_padding_phone=&#8221;150px||150px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#videosection&#8221; button_text=&#8221;PAUSE VIDEO&#8221; button_text_last_edited=&#8221;off|desktop&#8221; module_id=&#8221;videocontrol&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;10px&#8221; button_text_color=&#8221;#0a0a0a&#8221; button_bg_color=&#8221;#FFFFFF&#8221; button_border_width=&#8221;2px&#8221; button_border_radius=&#8221;50px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;bottom_right&#8221; vertical_offset=&#8221;-200px&#8221; horizontal_offset=&#8221;30px&#8221; vertical_offset_tablet=&#8221;-100px&#8221; vertical_offset_phone=&#8221;-50px&#8221; vertical_offset_last_edited=&#8221;off|phone&#8221; horizontal_offset_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;||||true|true&#8221; custom_css_main_element=&#8221;text-decoration: none;&#8221; global_colors_info=&#8221;{}&#8221; button_text__hover_enabled=&#8221;off|desktop&#8221; button_text_color__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;200px|auto||auto|false|false&#8221; custom_margin_tablet=&#8221;280px|auto||auto|false|false&#8221; custom_margin_phone=&#8221;230px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_button button_one_text=&#8221;Setting Up CUNY MFA Video&#8221; button_one_url=&#8221;https:\/\/www.youtube.com\/watch?v=6yyDihh_rjQ&#8221; button_one_url_new_window=&#8221;on&#8221; button_two_text=&#8221;MFA Resources&#8221; button_two_url=&#8221;https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#mfa&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button_one=&#8221;on&#8221; button_one_text_size=&#8221;16px&#8221; button_one_text_color=&#8221;#FFFFFF&#8221; button_one_bg_color=&#8221;#e71939&#8243; button_one_border_color=&#8221;#e71939&#8243; button_one_font=&#8221;Open Sans|700|||||||&#8221; button_one_use_icon=&#8221;off&#8221; button_one_custom_margin=&#8221;|5px|||false|false&#8221; custom_button_two=&#8221;on&#8221; button_two_text_size=&#8221;16px&#8221; button_two_text_color=&#8221;#FFFFFF&#8221; button_two_bg_color=&#8221;#e71939&#8243; button_two_border_color=&#8221;#e71939&#8243; button_two_font=&#8221;Open Sans|700|||||||&#8221; button_two_use_icon=&#8221;off&#8221; button_two_custom_margin_tablet=&#8221;|||10px|false|false&#8221; button_two_custom_margin_phone=&#8221;|||0px|false|false&#8221; button_two_custom_margin_last_edited=&#8221;on|phone&#8221; custom_css_button_1=&#8221;text-decoration: none;&#8221; custom_css_button_2=&#8221;text-decoration: none;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_one_text_color__hover_enabled=&#8221;on|hover&#8221; button_one_text_color__hover=&#8221;#e71939&#8243; button_one_bg_color__hover_enabled=&#8221;on|hover&#8221; button_one_bg_color__hover=&#8221;#FFFFFF&#8221; button_one_bg_enable_color__hover=&#8221;on&#8221; button_one_border_width__hover_enabled=&#8221;on|desktop&#8221; button_one_border_width__hover=&#8221;2px&#8221; button_one_border_radius__hover_enabled=&#8221;on|hover&#8221; button_one_border_radius__hover=&#8221;3px&#8221; button_two_text_color__hover=&#8221;#e71939&#8243; button_two_text_color__hover_enabled=&#8221;on|desktop&#8221; button_two_bg_color__hover=&#8221;#FFFFFF&#8221; button_two_bg_color__hover_enabled=&#8221;on|hover&#8221; button_two_border_width__hover=&#8221;2px&#8221; button_two_border_width__hover_enabled=&#8221;on|desktop&#8221; button_two_border_radius__hover=&#8221;3px&#8221; button_two_border_radius__hover_enabled=&#8221;on|hover&#8221;][\/dsm_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#e71939&#8243; custom_padding=&#8221;30px||30px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans|600|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; header_2_font=&#8221;Open Sans|700|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>We are ITS. We are here to help.<\/h2>\n<p>Powering progress through technology\u2014Information Technology Services drives innovation in teaching, research, security, and collaboration across the College.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_color_bottom=&#8221;#C0C0C0&#8243; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_text_align=&#8221;left&#8221; header_4_font=&#8221;Open Sans|700|||||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#000000&#8243; header_4_font_size=&#8221;30px&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;||14px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: left\">Preparing for the Fall Semester.<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>ITS has curated quick and easy ways to navigate your return to campus! Below you will find information and links to help make your transition seamless.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;||||false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|30px|||false|false&#8221; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|10px||10px|false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;&#8221; border_width_right=&#8221;1px&#8221; border_color_right=&#8221;#A9A9A9&#8243; border_width_right_tablet=&#8221;0px&#8221; border_width_right_phone=&#8221;0px&#8221; border_width_right_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Getting Started at 黑料专区:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf1fa;||fa||900&#8243; icon_color=&#8221;#E71939&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; image_icon_width=&#8221;50px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;14px&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_ul_line_height=&#8221;1.5em&#8221; body_ol_font=&#8221;||||||||&#8221; body_ol_line_height=&#8221;1.2em&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;||||true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ol>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#cunyfirst\" target=\"_blank\" rel=\"noopener\">CUNYfirst<\/a><\/li>\n<li>M365:<\/li>\n<ul id=\"list1\">\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#student-qmail\" target=\"_blank\" rel=\"noopener\">Qmail (Student Email)<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#staff-qcmail\" target=\"_blank\" rel=\"noopener\">Faculty\/Staff QC Email<\/a><\/li>\n<\/ul>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#cams\" target=\"_blank\" rel=\"noopener\">AMS (formerly CAMS) \/QC Username<\/a><\/li>\n<\/ol>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;https:\/\/www.qc.cuny.edu\/its\/accounts-access\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Accounts &#038; Access Information&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#333333&#8243; button_border_width=&#8221;2px&#8221; button_border_color=&#8221;#333333&#8243; button_border_radius=&#8221;0px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;auto||||false|false&#8221; custom_margin_tablet=&#8221;10px||||false|false&#8221; custom_margin_phone=&#8221;10px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; custom_css_main_element=&#8221;text-decoration: none;||width: 100%;&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#000000&#8243; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_border_width__hover=&#8221;2px&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_text_size__hover=&#8221;14px&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;text-decoration: none;||width: 70%;&#8221; custom_css_main_element_phone=&#8221;text-decoration: none;||width: 100%;&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|30px||30px|false|true&#8221; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|10px||10px|false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;&#8221; border_width_right=&#8221;1px&#8221; border_color_right=&#8221;#A9A9A9&#8243; border_width_right_tablet=&#8221;0px&#8221; border_width_right_phone=&#8221;0px&#8221; border_width_right_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;off|desktop&#8221;][et_pb_blurb title=&#8221;QCard:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf2bd;||fa||900&#8243; icon_color=&#8221;#E71939&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; image_icon_width=&#8221;50px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;14px&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_ul_line_height=&#8221;1.1em&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;||||true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>The QCard is the official 黑料专区 ID card. To obtain a QCard, you must have a AMS (formerly CAMS)\/QC Username account.<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/qcard\/#qcard-qbucks\" target=\"_blank\" rel=\"noopener\">How to get a QCard? \/ What are QBucks?<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/qcard\/#qcard-faq\" target=\"_blank\" rel=\"noopener\">What if I lost my QCard? \/ Other QCard FAQ.<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;https:\/\/www.qc.cuny.edu\/its\/qcard\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;QCard Webpage&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#333333&#8243; button_border_width=&#8221;2px&#8221; button_border_color=&#8221;#333333&#8243; button_border_radius=&#8221;0px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;auto||||false|false&#8221; custom_margin_tablet=&#8221;10px||||false|false&#8221; custom_margin_phone=&#8221;10px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; custom_css_main_element=&#8221;text-decoration: none;||width: 100%;&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#000000&#8243; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_border_width__hover=&#8221;2px&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_text_size__hover=&#8221;14px&#8221; custom_css_main_element_tablet=&#8221;text-decoration: none;||width: 70%;&#8221; custom_css_main_element_phone=&#8221;text-decoration: none;||width: 100%;&#8221; custom_css_main_element_last_edited=&#8221;on|desktop&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||30px|false|false&#8221; custom_padding_tablet=&#8221;|||30px|false|false&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Useful Links:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe00e;||divi||400&#8243; icon_color=&#8221;#E71939&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; image_icon_width=&#8221;50px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;14px&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_ul_line_height=&#8221;1.1em&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;||||true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#computerlabs\" target=\"_blank\" rel=\"noopener\">Computers on Campus\/Computer Labs<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/#support\">Contact Help Desk &amp; Hours<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/computer-labs\/\" target=\"_blank\" rel=\"noopener\">Printing\/Mobile Printing<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#qwifi\" target=\"_blank\" rel=\"noopener\">QWifi \/ QC Wireless Network<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#zoom\" target=\"_blank\" rel=\"noopener\">Zoom<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;https:\/\/support.qc.cuny.edu\/support\/solutions&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;View more of our solutions articles.&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#333333&#8243; button_border_width=&#8221;2px&#8221; button_border_color=&#8221;#333333&#8243; button_border_radius=&#8221;0px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;auto||||false|false&#8221; custom_margin_tablet=&#8221;10px||||false|false&#8221; custom_margin_phone=&#8221;10px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; custom_css_main_element=&#8221;text-decoration: none;||width: 100%;&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#000000&#8243; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_border_width__hover=&#8221;2px&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_text_size__hover=&#8221;14px&#8221; custom_css_main_element_tablet=&#8221;text-decoration: none;||width: 70%;&#8221; custom_css_main_element_phone=&#8221;text-decoration: none;||width: 100%;&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_text_align=&#8221;left&#8221; header_4_font=&#8221;Open Sans|700|||||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#000000&#8243; header_4_font_size=&#8221;30px&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;||14px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: left\">Cybersecurity Learning Series<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Discover our ongoing cybersecurity learning series, featuring virtual sessions with real-life examples and actionable tips. Build your security toolkit and stay up to date on best practices for staying safe online.[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.qc.cuny.edu\/its\/cybersecurity-awareness-month-2025\/&#8221; button_text=&#8221;Browse the Series&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#e71939&#8243; button_border_color=&#8221;#e71939&#8243; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_css_main_element=&#8221;text-decoration: none;&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#e71939&#8243; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;85%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#A9A9A9&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_text_align=&#8221;left&#8221; header_4_font=&#8221;Open Sans|700|||||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#000000&#8243; header_4_font_size=&#8221;30px&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;||14px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: left\"><span data-olk-copy-source=\"MessageBody\">Setting up Your Accounts<\/span><\/h4>\n<p><span data-olk-copy-source=\"MessageBody\">Here are some quick and easy how-to resources to help you configure your 黑料专区 accounts.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;85%&#8221; custom_padding=&#8221;||||false|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|30px|||false|false&#8221; custom_padding_tablet=&#8221;|0px|30px|0px|false|true&#8221; custom_padding_phone=&#8221;|10px||10px|false|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;&#8221; border_width_right=&#8221;1px&#8221; border_color_right=&#8221;#A9A9A9&#8243; border_width_right_tablet=&#8221;0px&#8221; border_width_right_phone=&#8221;0px&#8221; border_width_right_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Account Management Solutions:&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf1fa;||fa||900&#8243; icon_color=&#8221;#E71939&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;35px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;14px&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_ul_line_height=&#8221;1.1em&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;||||true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/support.qc.cuny.edu\/support\/solutions\/articles\/15000039013\" target=\"_blank\" rel=\"noopener\">Forgot your CUNYfirst password?<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#zoom\">How to access Zoom.<\/a><\/li>\n<li><a href=\"https:\/\/support.qc.cuny.edu\/support\/solutions\/articles\/15000116499-Activating-AMS-Account-Reset-Your-Password\" target=\"_blank\" rel=\"noopener\">How to reset your AMS (formerly CAMS) password.<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/brightspace\/\" target=\"_blank\" rel=\"noopener\">黑料专区 Brightspace Webpage.<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#resetqcemail\">Reset your Faculty\/Staff QC Email password?<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#resetqmail\">Reset your Qmail (Student Email) password?<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;https:\/\/www.qc.cuny.edu\/its\/accounts-access\/&#8221; button_text=&#8221;Accounts &#038; Access Information&#8221; button_alignment=&#8221;center&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#333333&#8243; button_border_width=&#8221;2px&#8221; button_border_color=&#8221;#333333&#8243; button_border_radius=&#8221;0px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;auto||||false|false&#8221; custom_margin_tablet=&#8221;10px||||false|false&#8221; custom_margin_phone=&#8221;10px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; custom_css_main_element=&#8221;text-decoration: none;||width: 100%;&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#000000&#8243; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_border_width__hover=&#8221;2px&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_text_size__hover=&#8221;14px&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;text-decoration: none;||width: 70%;&#8221; custom_css_main_element_phone=&#8221;text-decoration: none;||width: 100%;&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|30px||30px|false|true&#8221; custom_padding_tablet=&#8221;|0px|30px|0px|false|true&#8221; custom_padding_phone=&#8221;|10px||10px|false|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;&#8221; border_width_right=&#8221;1px&#8221; border_color_right=&#8221;#A9A9A9&#8243; border_width_right_tablet=&#8221;0px&#8221; border_width_right_phone=&#8221;0px&#8221; border_width_right_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;off|desktop&#8221;][et_pb_blurb title=&#8221;Your AMS (formerly CAMS) account&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf2bd;||fa||900&#8243; icon_color=&#8221;#E71939&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;35px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;14px&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_ul_line_height=&#8221;1.1em&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;||||true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>allows you\u00a0to access the <a href=\"https:\/\/www.qc.cuny.edu\/its\/computer-labs\/\">schools computers<\/a>, <a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#qwifi\">Wi-Fi on campus<\/a>,\u00a0<\/span><span><a href=\"https:\/\/support.qc.cuny.edu\/support\/solutions\/articles\/15000021010\">QC Mobile Print<\/a>,<\/span><span>\u00a0obtain your <a href=\"https:\/\/www.qc.cuny.edu\/its\/qcard\/\">QCard<\/a> (College ID card) and<\/span><span>\u00a0<\/span><span>access\u00a0other college web applications<\/span><span>.<\/span><span><\/span><span><\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/computer-labs\/\">Computer Labs\/Printing<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#linkedin\">LinkedIn Learning<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#ams&#8221; button_text=&#8221;AMS (formerly CAMS) Account&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#333333&#8243; button_border_width=&#8221;2px&#8221; button_border_color=&#8221;#333333&#8243; button_border_radius=&#8221;0px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;auto||||false|false&#8221; custom_margin_tablet=&#8221;10px||||false|false&#8221; custom_margin_phone=&#8221;10px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; custom_css_main_element=&#8221;text-decoration: none;||width: 100%;&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#000000&#8243; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_border_width__hover=&#8221;2px&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_text_size__hover=&#8221;14px&#8221; custom_css_main_element_tablet=&#8221;text-decoration: none;||width: 70%;&#8221; custom_css_main_element_phone=&#8221;text-decoration: none;||width: 100%;&#8221; custom_css_main_element_last_edited=&#8221;on|desktop&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||30px|false|false&#8221; custom_padding_tablet=&#8221;|||30px|false|false&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;What is MFA?&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf3ed;||fa||900&#8243; icon_color=&#8221;#E71939&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;35px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;14px&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_ul_line_height=&#8221;1.1em&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;||||true|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Multi-factor authentication is a simple way of protecting 黑料专区 email accounts and CUNY login credentials by requiring users to provide more than just their username and password when attempting to log in.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/its\/accounts-access\/#mfa\">MFA Information<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=6yyDihh_rjQ\" target=\"_blank\" rel=\"noopener\">Setting Up CUNY MFA Video<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;https:\/\/support.qc.cuny.edu\/support\/solutions\/articles\/15000072795&#8243; 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custom_padding=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_text_divider][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||||true|false&#8221; custom_padding=&#8221;||||true|true&#8221; border_color_all=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center\"><span class=\"style-scope yt-formatted-string\" dir=\"auto\">Our dedicated team of experts keeps QC College running smoothly behind the scenes. Meet the faces behind the technology, discover their roles, and learn how they make a difference every day.<br \/><\/span><\/p>\n<p style=\"text-align: center\"><em><strong>We are ITS. We are here to help!<\/strong><\/em><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;support&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_right&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px|40px|0px|40px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#A9A9A9&#8243; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><em>Hours subject to change, please check your 黑料专区 email account regularly for updates.<\/em><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;|50px||50px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|30px|||false|false&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;&#8221; border_width_right=&#8221;1px&#8221; border_color_right=&#8221;#A9A9A9&#8243; border_width_right_tablet=&#8221;0px&#8221; border_width_right_phone=&#8221;0px&#8221; border_width_right_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;General Support Inquiries via Zoom for Faculty and Staff members&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe064;||divi||400&#8243; icon_color=&#8221;#E71939&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;16px&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_ul_line_height=&#8221;1.1em&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;||||true|true&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><em><strong>Hours for the Spring Semester:<\/strong><\/em><\/p>\n<ul>\n<li style=\"text-align: left\"><strong>Tuesday,<\/strong> 12PM &#8211; 5PM<\/li>\n<\/ul>\n<p><em>Please be sure to join at least 30 minutes prior to the end of a session in order to allow us to end sessions at the designated time. Join the Zoom at<a href=\"https:\/\/r20.rs6.net\/tn.jsp?f=001-nfTkkWhC5M-Co6PYcLb_UPAPBJ4DlGvppzVYy7qKP0g3FGOuyNxko6Jf4coholnLwNiQWcoXhT0AHNgmvTQPX84oIMpKCJ03QZkq4derB60rZ4_DoiMB3rritfmlhyl21elNxXZAdsZgfuQAVBkdQwbHCrg_OddkOKNa3TwFW7ZMPR2siJ155gModLc77eTqmzncoVTHeukOezTdVy-hZKAQ0liNg28Q3NgvQhirPle6D_6flfifOEng8AE6Qcy1jceqU0ghuPV3qcWeSCL7y9VI-mCyFzdj-346HTZtICG-ttZLiWH9VrDBVm1RBpB_Nqg5mi2gsIZxjAw4um2guP5I1UBb9MsmTQ0eq-sv5WWWtqnw3sagxypP_nOjCJhx1fJ-crE3kY3Qw2j3rj6gupL5WKrf0qXIM_N2Uqg9Y8iDZcn4VKHyRdklDkwdoP_lM-GnCr56x3jLey1NME-_rJQDPu2LEcF-zOMQXn35oqeEuId4Q5innAsCeVvYRPoJu47uR2n7NsECN0MKMwkb5VsV0p2yepRre5YMJ8-8raDkqNyocOCbsOdl0HWh-4HAF0HoerUV2frxakcfiCy9hPfJUiY7BufuTlf1DLjn_SkX6-FAJQ903gAzivuMstfeX2F-NxD7-tO7nfAtjUTBchHKE3TLmq8wudcPlXpIFjDDyrjpYqfA8Xp4nI679jOvPF59zLlKQeFsZU4L81ejIpZJALK_dZDoXqWsEIHZyLyUw9zjDiuJjb4wfwGSeLlbs3kEGZsY6HTmshUEHwMMhH5xkTs4iipP0_0NSOKidhOXdtNb57TptVP_5cKWmO2u72cf_hZk_AOofv-5udzhyvdQIASA-xakVa1YSQI3mBYfUuD-vRTvf1vsOMSmJA9n39VXAjXP3upxmx5FusZNN2czUWEKYhgHWjXl4GGNdpF3s0cf4jcSUWAUfzFPAq_Uy1M6R254UbJIND8Da1lvn2BqDO1ojvi97BSNcwF23iGSD6bji1VlweRlmHWi25DhwWjDJtBQ6drl6TkUxOcSywhWsGQNBWsDKYURusZWIpVA4PxKvqcFRMbUUnwMr5BpqHNceqQjYEugFrJR9SmIclKyQp4MhTLAfT7dxaDcxLXcElSZwdSQbHesPGU1aju8qExOgzm7PA=&amp;c=7Xi-kBYVNL2NXSMscbdnPGsrvjq-w7TyFhKeksDJnaT2VtK_ifNR5g==&amp;ch=A97A8w3dpWqfa5bxU2XIpeFuKNdJQwEvpFwA84vmKPI5ILpZ2pKPkQ==\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"0\">\u00a0<\/a><a href=\"https:\/\/bit.ly\/QCxCETLL__Zoom\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"1\">https:\/\/bit.ly\/QCxCETLL__Zoom<\/a>.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|30px||30px|false|false&#8221; custom_padding_tablet=&#8221;30px||||false|false&#8221; custom_padding_phone=&#8221;30px||||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;&#8221; border_color_top=&#8221;#A9A9A9&#8243; border_width_right=&#8221;1px&#8221; border_color_right=&#8221;#A9A9A9&#8243; border_width_top_tablet=&#8221;1px&#8221; border_width_top_phone=&#8221;1px&#8221; border_width_top_last_edited=&#8221;on|desktop&#8221; border_width_right_tablet=&#8221;0px&#8221; border_width_right_phone=&#8221;0px&#8221; border_width_right_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;On Campus Support&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf1ad;||fa||900&#8243; icon_color=&#8221;#E71939&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; module_id=&#8221;campus-support&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;16px&#8221; body_font=&#8221;Open Sans||||||||&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;||||true|true&#8221; custom_padding=&#8221;||40px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Location:<\/strong> I-BUILDING, ROOM 200<br \/><strong>Phone:<\/strong> (718) 997-4444<br \/><strong>Email:<\/strong> support@qc.cuny.edu<\/p>\n<p><strong>Monday &#8211; Thursday,<\/strong> 9AM &#8211; 4PM<br \/><strong>Friday,<\/strong> Closed<br \/><strong>No Weekend Support<\/strong><\/p>\n<p><em>The Help Desk closes at 4PM, with the last walk-in accepted at 3:30PM.\u00a0<\/em><\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=&#8221;https:\/\/outlook.office365.com\/book\/ITSLoanerDeployment@CUNY907.onmicrosoft.com\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;ITS Service Desk Bookings&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#333333&#8243; button_border_width=&#8221;2px&#8221; button_border_color=&#8221;#333333&#8243; button_border_radius=&#8221;0px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;10px||||false|false&#8221; custom_margin_tablet=&#8221;||30px||false|false&#8221; custom_margin_phone=&#8221;||30px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; custom_css_main_element=&#8221;text-decoration: none;||width: 70%;&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#000000&#8243; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_border_width__hover=&#8221;2px&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_text_size__hover=&#8221;14px&#8221; custom_css_main_element_tablet=&#8221;text-decoration: none;||width: 80%;&#8221; custom_css_main_element_phone=&#8221;text-decoration: none;||width: 100%;&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|30px||30px|false|true&#8221; custom_padding_tablet=&#8221;30px||||false|true&#8221; custom_padding_phone=&#8221;30px||||false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;&#8221; border_color_top=&#8221;#A9A9A9&#8243; border_color_right=&#8221;#A9A9A9&#8243; border_width_top_tablet=&#8221;1px&#8221; border_width_top_phone=&#8221;1px&#8221; border_width_top_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;off|desktop&#8221;][et_pb_blurb title=&#8221;Online Support&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf108;||fa||900&#8243; icon_color=&#8221;#E71939&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;100%&#8221; module_id=&#8221;online-support&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;16px&#8221; body_font=&#8221;Open Sans||||||||&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;||||true|true&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong><a href=\"https:\/\/support.qc.cuny.edu\/support\/solutions\" target=\"_blank\" rel=\"noopener\">Browse Knowledge Base<\/a><\/strong> \u2013 Need an answer fast? Check out our latest IT knowledge base articles\u200b<\/p>\n<p><strong><a href=\"https:\/\/support.qc.cuny.edu \" target=\"_blank\" rel=\"noopener\">Ticket Submission<\/a><\/strong> \u2013 Submit a ticket. Provide a detailed description and your EMPLID if available. Customers will be given a ticket number, followed by an email with the ticket details once the request for service is entered into the system.<\/p>\n<p><strong>Monday &#8211; Thursday,<\/strong> 9AM- 10PM<br \/><strong>Friday, <\/strong>9AM &#8211; 9:30PM<br \/><strong>No Weekend Chat Support<\/strong><\/p>\n<p><strong>Via Email<\/strong> \u2013 Please email us at <a href=\"mailto:support@qc.cuny.edu\u200b\">support@qc.cuny.edu\u200b<\/a><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; top_divider_color=&#8221;#FFFFFF&#8221; top_divider_arrangement=&#8221;above_content&#8221; top_divider_style_tablet=&#8221;&#8221; top_divider_style_phone=&#8221;&#8221; top_divider_style_last_edited=&#8221;on|desktop&#8221; bottom_divider_color=&#8221;#FFFFFF&#8221; bottom_divider_flip=&#8221;horizontal&#8221; bottom_divider_arrangement=&#8221;above_content&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ATTENTION QC STUDENTS: Starting April 13, students&#8217; new email addresses will be routed to a single mailbox. For information on what to do to set up your new account, visit the Students&#8217; Email Accounts webpage.<div class=\"et_pb_module dsm_button dsm_button_0 et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"et_pb_button_module_wrappers dsm_button_0_wrapper et_pb_button_alignment_&#8221;center&#8221; et_pb_module\">\n\t\t\t\t<a class=\"et_pb_button et_pb_button_one et_pb_bg_layout_light dsm-none \"  href=\"\" data-dsm-lightbox-id=\"dsm_button_one_lightbox dsm_button_0\">&#8221;Setting<\/a><a class=\"et_pb_button et_pb_button_two et_pb_bg_layout_light dsm-none \"  href=\"\" data-dsm-lightbox-id=\"dsm_button_two_lightbox dsm_button_0\">&#8221;MFA<\/a>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/p>\n","protected":false},"author":26,"featured_media":15591,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"page_category":[],"wf_page_folders":[],"class_list":["post-1359","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages\/1359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/comments?post=1359"}],"version-history":[{"count":50,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages\/1359\/revisions"}],"predecessor-version":[{"id":16323,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages\/1359\/revisions\/16323"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/media\/15591"}],"wp:attachment":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/media?parent=1359"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/page_category?post=1359"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/wf_page_folders?post=1359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}