  {"id":15223,"date":"2024-10-18T16:16:06","date_gmt":"2024-10-18T20:16:06","guid":{"rendered":"http:\/\/149.4.100.129\/ie\/?page_id=15223"},"modified":"2025-03-26T19:44:06","modified_gmt":"2025-03-26T23:44:06","slug":"support","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/oie\/assessment\/support\/","title":{"rendered":"Assessment Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_image src=&#8221;https:\/\/www.qc.cuny.edu\/oie\/wp-content\/uploads\/sites\/39\/2024\/10\/QC-Sign-e1729471345100.jpg&#8221; alt=&#8221;Outside photo of a building at ºÚÁÏ×¨Çø.&#8221; title_text=&#8221;QC Sign&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; custom_padding=&#8221;40px||54px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"color: #000000\">Who to contact for help<\/span><\/h2>\n<ul>\n<li><strong><a role=\"link\" href=\"https:\/\/www.qc.cuny.edu\/oie\/assessment-coordinators\/\" target=\"_blank\" rel=\"noopener\">Assessment Coordinators<\/a>\u00a0<\/strong>guide departmental assessment committees and department chairs throughout the assessment process.<\/li>\n<li>The<strong>\u00a0<a role=\"link\" href=\"https:\/\/www.qc.cuny.edu\/provost\/assessment-council\/\" target=\"_blank\" rel=\"noopener\">Assessment Council<\/a>\u00a0<\/strong>provides feedback to academic departments about their assessment plans.<\/li>\n<li><strong><a role=\"link\" href=\"mailto:rebekah.chow@qc.cuny.edu\">Rebekah Chow<\/a><\/strong>, Associate Provost of Institutional Effectiveness, and\u00a0<a role=\"link\" href=\"mailto:christopher.hanusa@qc.cuny.edu\"><strong>Christopher Hanusa<\/strong><\/a>, Faculty Liaison for Evaluation and Assessment, lead the Assessment Council and provide guidance to assessment committees, chairs, and directors on the assessment process.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000\">Data, Surveys, and Studies<\/span><\/h2>\n<p>The Office of Institutional Effectiveness (OIE) supports the assessment efforts of the college with institutional data, data dashboards, and applied-research (e.g., impact evaluations, cohort studies, surveys, etc.). We can help you shape an assessment activity to make it valid and driven by answerable questions, help you interpret assessment findings, and help you facilitate discussions with your colleagues about the results.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>NOTE:<\/strong> It&#8217;s never too early to notify the OIE of a project you need our assistance with &#8212; Please aim to <strong>give us a 3-week lead<\/strong> ahead of time.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion open_toggle_text_color=&#8221;#333333&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#b83751&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; icon_color=&#8221;#e71939&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#333333&#8243; toggle_font=&#8221;Open Sans|700|||||||&#8221; closed_toggle_font=&#8221;|700|||||||&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_ul_position=&#8221;inside&#8221; hover_enabled=&#8221;0&#8243; border_color_all=&#8221;#A9A9A9&#8243; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;1px&#8221; box_shadow_blur=&#8221;6px&#8221; box_shadow_spread=&#8221;1px&#8221; box_shadow_color=&#8221;#e2e2e2&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Request  Institutional Data&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Institutional data are widely available on (a) the <a href=\"https:\/\/www.qc.cuny.edu\/oie\/college-profile\/\">QC College Profile<\/a>, (b) the <a href=\"https:\/\/tableau.qc.cuny.edu\/#\/signin\">QC Tableau Server<\/a>, (c) the <a href=\"https:\/\/insights.cuny.edu\/t\/CUNYGuest\/views\/StudentDataBook\/Enrollment?%3Aembed=y&amp;%3AisGuestRedirectFromVizportal=y\">CUNY Student Data Book<\/a>, and (d) <a href=\"https:\/\/www.qc.cuny.edu\/eab\/\">QC Navigate Staff<\/a>. If the data you need are not available, submit a request (providing a 3-week lead):<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center\"><strong><a href=\"https:\/\/forms.office.com\/r\/Lv45hkDsB6\">DATA REQUEST FORM<\/a>\u00a0<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #8a8383\"><strong>IMPORTANT NOTES<\/strong><\/span><\/p>\n<p><span style=\"color: #8a8383\"><strong>(1) The OIE adheres to a strict interpretation of FERPA.<\/strong> The OIE may only provide aggregated, de-identified information, and only to QC members who have a need to know when fulfilling their official responsibilities.<\/span><\/p>\n<p><span style=\"color: #8a8383\"><strong>(2) <\/strong>\u00a0<strong>All data shared by the OIE should be considered sensitive information<\/strong>. Any personnel working with the data should follow basic data security practices. In some cases, the requestor may need to complete a Restricted Use Agreement.<\/span><\/p>\n<p><span style=\"color: #8a8383\"><strong>(3) The OIE receives a high volume of requests.<\/strong> It may take us a few days to respond to your inquiry, and the time it takes to receive data depends on the complexity of the request and availability of our staff. Please give us as much advance notice as possible.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Request  Survey Assistance&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400\">The Office of Institutional Effectiveness (OIE) can assist with all aspects of program assessment surveys including the design, sample creation, administration, analysis of responses, and summary of results (subject to availability and existing survey schedule).<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center\"><span style=\"font-weight: 400\"> <strong><a href=\"https:\/\/www.qc.cuny.edu\/oie\/surveys\/\" target=\"_blank\" rel=\"noopener\">Learn about OIE surveys here.<\/a><\/strong><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">To request assistance, send an email to <a title=\"Email qc.oie@qc.cuny.edu\" href=\"mailto:qc.oie@qc.cuny.edu\">qc.oie@qc.cuny.edu<\/a> with answers to following:<\/span><\/p>\n<ol>\n<li>Which department\/program is making the request?<\/li>\n<li>What question(s) do you hope the survey will answer?<\/li>\n<li>Who is the target population?<\/li>\n<li>How will the survey results be used?<\/li>\n<li>\u200bWhat is the time frame of your project?<\/li>\n<li>What type of survey assistance do you need?<\/li>\n<\/ol>\n<p>It is strongly recommended to contact the OIE <em>before<\/em> attempting to create a survey so that the methodology can be discussed ahead of time. If designing your own instrument, please consult our <a role=\"link\" href=\"https:\/\/www.qc.cuny.edu\/oie\/assessment\/survey\/\" target=\"_blank\" rel=\"noopener\">Best Practices in Survey Research,<\/a> as good data only comes from good methodology. Department chairs and program directors may see our <a title=\"Program Assessment Survey Template\" href=\"https:\/\/www.qc.cuny.edu\/oie\/wp-content\/uploads\/sites\/39\/2025\/03\/QC-OIE-Program-Assessment-Survey-Template.pdf\" rel=\"attachment wp-att-15294\">Program Assessment Survey Template<\/a> or our <a title=\"Alumni Outcomes Survey Template\" href=\"https:\/\/www.qc.cuny.edu\/oie\/wp-content\/uploads\/sites\/39\/2024\/10\/QC-OIE-Program-Eval-Template-Alumni-Survey.pdf\" rel=\"attachment wp-att-15296\">Alumni Outcomes Survey Template<\/a>\u00a0for examples of appropriate question items and answer options.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.qc.cuny.edu\/ie\/wp-content\/uploads\/sites\/39\/2024\/10\/People5a.png&#8221; alt=&#8221;An illustration of people talking about data.&#8221; title_text=&#8221;An illustration of people talking about data.&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Who to contact for help Assessment Coordinators\u00a0guide departmental assessment committees and department chairs throughout the assessment process. The\u00a0Assessment Council\u00a0provides feedback to academic departments about their assessment plans. Rebekah Chow, Associate Provost of Institutional Effectiveness, and\u00a0Christopher Hanusa, Faculty Liaison for Evaluation and Assessment, lead the Assessment Council and provide guidance to assessment committees, chairs, and directors [&hellip;]<\/p>\n","protected":false},"author":140,"featured_media":0,"parent":15233,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"page_category":[],"wf_page_folders":[414],"class_list":["post-15223","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/pages\/15223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/users\/140"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/comments?post=15223"}],"version-history":[{"count":11,"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/pages\/15223\/revisions"}],"predecessor-version":[{"id":17948,"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/pages\/15223\/revisions\/17948"}],"up":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/pages\/15233"}],"wp:attachment":[{"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/media?parent=15223"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/page_category?post=15223"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/oie\/wp-json\/wp\/v2\/wf_page_folders?post=15223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}