Bursar Staff Contact Information
Bursar staff members are available via email and telephone during our normal office hours to assist students (contacts listed below). We aim to respond to all student inquiries within three business days.​â¶Ä‹ When leaving a voice message or sending an email to staff, please be sure to include your first and last name and CUNY ID number.
For Financial Aid related concerns and inquiries, please either set up an appointment via Navigate, submit a support ticket via ÌýorÌýcontact Financial Aid via email at FinancialAid@qc.cuny.edu.Ìý
General Bursar-Related Questions:ÌýThe Bursar’s Office staff is prepared to assist you with general questions and concerns relating to your account.
| ​â¶Ä‹â€‹â¶Ä‹For General Bursar Questions and ConcernsÌý | °ä´Ç²Ô³Ù²¹³¦³Ù​ QC.Burs.Communication@qc.cuny.edu |
Refunds:ÌýThe Bursar’s refund staff is prepared to assist you with questions relating to direct deposits and stop payment requests. For additional assistance on other refund-related matters, please contact the appropriate staff member, per the instructions below.
| ​Questions Relate​d To | ​C´Ç²Ô³Ù²¹³¦³Ù | ​E³¾²¹¾±±ô |
| ​Unapplied/Missing Financial Aid | Financial Aid Office | ​FinancialAid@qc.cuny.edu |
| ​R2T4 Billing | ​Reyni Moya | ​R±ð²â²Ô¾±.²Ñ´Ç²â²¹°ª±ç³¦.³¦³Ü²Ô²â.±ð»å³Ü |
|
Campus-Based Refunds Credit Card Refunds ​Refund questions on Financial Aid |
Refund Team | QCRefunds@qc.cuny.edu |
Third-party Payments, Outside Scholarships, Vouchers and Waivers:ÌýFor assistance, please contact the appropriate staff member, per the instructions below.
| ​Questions Relate​d To | ​C´Ç²Ô³Ù²¹³¦³Ù | ​E³¾²¹¾±±ô | ​T±ð±ô±ð±è³ó´Ç²Ô±ð |
| ​â¶Ä‹3rd-party Contracts (Ch33, Para, etc.) ​ | ​â¶Ä‹Maline Ramsudh | ​ ​Maline.Ramsudh@qc.cuny.edu | ​ ​(718) 997-4561 |
| ​Cooperating Teachers​ | James Pines | ´³²¹³¾±ð²õ.±Ê¾±²Ô±ð²õ°ª±ç³¦.³¦³Ü²Ô²â.±ð»å³Ü​ | ​â¶Ä‹(718) 997-4507 |
| ​Outside Scholarships | Sandrani Lutchman | ³§²¹²Ô»å°ù²¹²Ô¾±.³¢³Ü³Ù³¦³ó³¾²¹²Ô°ª±ç³¦.³¦³Ü²Ô²â.±ð»å³Ü​â¶Ä‹ | (718) 997-4514 |
| ​CUNY Employee Waivers | ​â¶Ä‹Maline Ramsudh | ²Ñ²¹±ô¾±²Ô±ð.¸é²¹³¾²õ³Ü»å³ó°ª±ç³¦.³¦³Ü²Ô²â.±ð»å³Ü​​â¶Ä‹ | ​(718) 997-4561​ |
Miscellaneous:ÌýFor assistance, please contact the appropriate staff member, per the instructions below.
| ​Questions Rela​te​d To​ | ​C´Ç²Ô³Ù²¹³¦³Ù | ​E³¾²¹¾±±ô | ​â¶Ä‹T±ð±ô±ð±è³ó´Ç²Ô±ð |
| ​1098-°Õ’²õ | Donna D’Alesio​ | Donna.Dalesio@qc.cuny.edu | ​â¶Ä‹N/A |
| ​Nelnet Payment Plan | ​James Pines | ​James.Pines@qc.cuny.edu | ​(718) 997-4507 |
| ​Collection Agency | ​Glen Olvina | ​QCcollect@qc.cuny.edu | (718) 997-4512 |